Culture Diagnostics
Our Services
Most organisations don’t need more statements. They need:
- clarity on what’s really happening
- practical skills people can use in real situations
- systems and leadership habits that make inclusion consistent
Our work is organised into three strands. You can start with any one of them.
Diagnosev
Culture & Inclusion Diagnostics
See what’s really happening beneath the surface
This strand is for organisations that need a clear, honest picture of their culture before making decisions.
You might be:
- Hearing worrying signals but not sure how widespread they are
- Holding complaints, exit interviews or anonymous feedback you can’t ignore
- Holding complaints, exit interviews or anonymous feedback you can’t ignore
- Preparing for a strategy, accreditation or leadership transition and want a baseline
- Concerned that your “official story” doesn’t match staff experience
When issues around race, gender, power or behaviour are mishandled, culture stops being “just a DEI issue” and becomes a leadership and organisational risk. Diagnostics give you a grounded view of what’s really happening, and what needs to change first.
Culture Risk & Inclusion Audit
A structured, time-bound review of your culture with a focus on safety, fairness and inclusion.
What we do
- Review key documents, policies and previous surveys
- Run confidential interviews and/or focus groups across levels and demographics
- Analyse patterns in complaints, turnover and informal feedback
- Map specific culture and inclusion risks, not just generic “areas for improvement”
What you get
- Clear summary of strengths, risks and blind spots
- Themed analysis of what is happening, for whom, and why
- Prioritised 90-day action list, with owners and suggested timelines
- Optional briefing session for leadership or board
Staff Voice & Focus Groups
Deep-dive sessions to understand lived experience, especially on sensitive topics like race, gender, bullying, harassment and microaggressions.
What we do
- Design psychologically safe questions and formats
- Facilitate online or in-person groups across staff categories
- Capture themes without exposing individuals
- Sense-check findings with you before finalising
What you get
- Thematic report with anonymised quotes and practical recommendations
- Insight into what people say privately that they may not write in a survey
- Clear signals on trust, reporting routes and leadership behaviours
Targeted Reviews
Focused diagnostics where you need a sharper lens on a particular area.
Examples
- Gender and inclusion mini-audit for a faculty, unit or department
- Race equity review in a programme, school or business unit
- Team culture review where there has been churn, conflict or complaints
What you get
- Compact, issue-specific report
- Traffic-light view of risk and opportunity
- Tailored next steps that fit your context and capacity
Not sure where to start?
You don’t have to arrive with a fully defined brief.
If you are:
- Sitting on concerns about culture or behaviour
- Holding a complex complaint or pattern you cannot ignore
- Planning a strategy, accreditation or major change
- Looking for a partner to help you move beyond statements
…we can start with a short conversation about where you are now and where the pressure points are.
Prefer email?
info@phoenixrize.ie